Partner Hospital Clinical Reference Manual

Important IndeVets Contacts

We are grateful for our partnership with you and for the opportunity to work together towards the shared goal of providing the highest quality care for patients while also ensuring a safe and efficient work environment. Our commitment to clinical excellence starts with our leaders.

Directors of Clinical Excellence

As a doctor-driven company we maintain respect for our Associate IndeVets’ time away from the hospital. Your primary point of contact for an Associate IndeVet outside of the hospital is their Director of Clinical Excellence (DCE). Each Associate IndeVet has an DCE who serves as the liaison for communication between Partner Hospitals and Associate IndeVets. DCEs oversee Associate IndeVets as well as practice high quality medicine in our Partner Hospitals. They are masterful at monitoring and managing relationships, including feedback to and from Partner Hospitals to ensure everyone’s expectations are met. The fastest way to find the DCE responsible for your area is by emailing [email protected] or calling 833-INDEVETS (option 1).

Regional Medical Directors

DCEs are overseen by a Regional Medical Director (RMD) or the Chief Veterinary Officer (CVO). RMDs also continue to practice in Partner Hospitals and may manage Associate IndeVets or provide coverage for an DCE’s time away.

If you have feedback to share or would like to find the RMD responsible for your DCE, email [email protected] or call 833-INDEVETS (options 1).

Other Contacts:

If you need to reach us directly, call us at 833-INDEVETS (463-3838), or email:

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