We believe the best way to promote a healthy work environment is to set clear expectations for our Associate IndeVets. We’ve developed a set of guidelines – A Code of Conduct – that we ask our doctors and members of our headquarters (HQ) team to follow. We consider these baseline requirements for clinical and interpersonal behavior and expect many of our Partner Hospitals already exceed these with their own operating protocols.
We ask that you review the policies below and agree to follow them when working with IndeVets doctors and HQ staff.
Associate IndeVets and HQ staff are asked to bring concerns about Partner Hospital actions related to our Code of Conduct to their managers. We ask our Partner Hospitals to do the same regarding actions by our Associate IndeVets or HQ staff by emailing [email protected] or [email protected] or by calling us at 833-INDEVETS (option 5). We will reach out and discuss any concerns, following our internal guidelines.
We follow these clinical policies:
We follow these internal IndeVets policies
Click here to view these full policies on our website.
Our Associate IndeVets follow minimum equipment and clinical policies when they work in Partner Hospitals. We adjust our standards based on the type of veterinary hospital and clinic we work with.
Type of Partner Hospital and Shift | Minimum equipment |
---|---|
Vaccine clinics | Gloves |
Working scale and thermometer | |
Different sizes of needles and syringes | |
Access to disinfectants - alcohol, hydrogen peroxide, surface disinfectant that is bactericidal/fungicidal/virucidal | |
Low-cost clinics | All minimum equipment above for vaccine clinics |
Otoscope and ophthalmoscope | |
Full-service general/emergency practices | All minimum equipment required above for vaccine and low-cost clinics |
Cytologic slides and diff-quick stain | |
Centrifuge and microhematocrit tubes for PCV/TS | |
Refractometer | |
Gloves (sterile and nonsterile) | |
Working microscope | |
Access to diagnostic imaging | |
Surgery/Dentistry shifts in full-service practices | All the above under full-service general/emergency practices minimum equipment required |
See our policy: If a Partner Hospital Wants to Request Surgery Shifts from an Associate IndeVet (available for review on our website or in your onboarding email from IndeVets) for additional minimum surgery and dentistry requirements |
Type of Partner Hospital and Shift | Minimum Clinical Standards |
---|---|
Vaccine/low-cost clinics | No use of expired medications/vaccinations |
Access to life-saving medications (epinephrine, atropine, diphenhydramine, and dexamethasone at minimum) | |
Full-service general/emergency practices | All minimum standards listed above for vaccine/low-cost clinics |
Vaccines stored in refrigerator and drawn up at time they are given | |
Access to life-saving medications (epinephrine, atropine, diphenhydramine, dexamethasone, and furosemide, at minimum) | |
Access to appropriate sedatives: Opioids, alpha-2 receptor agonists, tranquilizers | |
Access to appropriate analgesics: An opioid at least as strong as buprenorphine, and at least one NSAID option and one non-NSAID analgesic | |
Access to euthanasia solution (DEA license) | |
Access to an appropriate range of antibiotics | |
Surgery/Dentistry shifts in full-service practices | See our policy: If a Partner Hospital Wants to Request Surgery Shifts from an Associate IndeVet (available for review on our website or in your onboarding email from IndeVets) for our minimum surgery and dentistry requirements |
Because anesthetic procedures carry an increased risk and require more detailed protocols, Partner Hospitals must complete an additional profile before an Associate IndeVet can perform surgery or dentistry procedures.
All anesthetic patients will have:
All animals must have: